SPEECH BY:   PATRICIA GHANY, PRESIDENT AMCHAM T&T

OPENING CEREMONY

AMCHAM T&T’s HEALTH, SAFETY, SECURITY & ENVIRONMENT CONFERENCE & EXHIBITION 2018

DATE: WEDNESDAY 12^TH SEPTEMBER 2018

VENUE: HYATT REGENCY TRINIDAD

Good Morning Ladies and gentlemen.

Today as we open our 22^nd Annual Health, Safety, Security and Environment Conference and Exhibition, we are filled with a sense of pride as we remember the conference’s humble beginnings. For 22 years, the Secretariat has worked closely with the H.S.E Committee to build an expanded conference agenda that is cutting edge and relevant to industry professions. This event has grown beyond our initial expectations, and we are proud to say that this is the largest H.S.S.E Conference and Exhibition in the region.

While we celebrate our accomplishments, we are cognizant of the sobering reality that much more needs to be done in making H.S.E best practice a part of the fabric of our nation. AMCHAM T&T holds steadfast to the philosophy that good H.S.S.E policies make good business sense. Today, however, I move past the profit margins and business indicators to what truly matters; good H.S.S.E practices and policies save lives. This has been illustrated in the past four months as Trinidad and Tobago has been jolted out of a sense of complacency and is forced to consider the “what ifs”.

On Tuesday 21^st August, Trinidad and Tobago was rocked by a massive earthquake that lasted for almost one minute, and measured 6.8 on the Richter scale. Our country was stunned and shaken. We had never experienced an earthquake of such magnitude, and there were numerous reports of damage to infrastructure. Trinis checked in with their loved one, thanks their respective deities for life and remarked how lucky we were that God is a Trini. Some lamented on what they thought was a lack of responsiveness by emergency agencies and others continued to post their experiences on social media. Today I ask, how many of us have begun to proactively prepare for a serious geophysical event.

Last weekend the country experienced adverse weather conditions which resulted in catastrophic flooding in east and central Trinidad.

Jaine Mendes-Franco writes: The rains that enveloped Trinidad and Tobago on October 19, 2018 started gently, but their natural softness belied their ferocity. They were persistent, relentless and they got heavier with time. Time, turned out to be the thing that turned bad weather from the energetic Intertropical Convergence Zone (ITCZ) into a national disaster.

Persons who experienced the flooding first-hand have said that this is the worst they have ever seen.  Flood water, ravaged homes and caused wide spread destruction catching many communities off guard. Major transport arteries such as the Uriah Butler Highway was impassable as flood waters submerged the south bound lane limiting movement in and out of central and south Trinidad. We have all seen the photos in the newspaper and posts on social media of homes and cars submerged in water while families were forced to seek refuge on roofs or balconies awaiting rescue.

I was heartened to see the immediate response by heroic women and men, as well as emergency services and the business community, as they rallied together to help those in need. A true testament that we are a resilient and generous people. AMCHAM T&T as part of the Joint Chambers is collecting contributions to provide flood relief to victims. Today and tomorrow, if you are donating cash, you can do so in the boxes at the Secretariat. If you have other items, we do have drop off points that you can send them to. At moments like these, I recall the words of American Philosopher Ralph Waldo Emerson: “What lies behind us and what lies before us are tiny matters compared to what lies within us.” Within us lies patriots hearts an unshakeable will. Here persons forget their grievances, political affiliations, and so-called economic divisions and helped their neighbours, strangers, friends, and even their enemies.

At this very moment there are scores of people trying to pick up the pieces and re-build their lives.

I stand here in a room of business leaders and industry professionals, and I ask:

“What have we learned from these two incidents?”, and more importantly

“How are we going to take action?”

Earlier this month, the United Nations Office of Disaster Risk Reduction released a report stating that “economic losses caused by climate-related and geo-physical disasters have soared over the past two decades.” The report which evaluated total disaster-related economic losses and fatalities between 1998 and 2017 found that climate-related and geophysical disasters left approximately 4.4 billion injured, homeless, displaced or in need of emergency assistance. Moreover, during this period disaster-hit countries experienced direct economic losses valued at US$ 2,908 billion, but the true economic impact of these incidents are yet to be determined.

If we look beyond the economics – we are not prepared for a full-scale disaster in Trinidad and Tobago. According to the World Disaster Report, there is “an urgent need to move from fatalism to prevention, from response to preparation, from mobilizing resources after the fact to identifying and reducing risk before the fact.”

We must examine where we have fallen short on our commitments to do better for ourselves, our communities and our country. We have to move beyond talking, to taking clear, determined and decisive action towards preparing our businesses and our communities for unforeseen circumstances. At the Conference we have a presentation from Dr. Ivan Pupulidy who would look at Community Preparation- Community Response: and how we can build resilience in a complex world. Yesterday, Ivan toured some of the flood affected areas and we are looking forward to hearing his observations. This year, like years in the past, we have a very exciting agenda- we have sessions on the Environment, Industrial Relations and H.S.E and Safety Leadership

Health

As despair continues to pervade the psyche of those who have suffered losses, and we are grateful there are no reported casualties, it is not just physical health we need to worry about. The psychological toll on adults who are forced to be strong for their families and children who are trying to process the hows and the whys of losing their possessions is a lot to bear.  Persons who experience such tragedy typically experience fear, anxiety, sadness or shock. Sometimes, these feelings fade as individuals move on and re-build. Yet, for some these symptoms will continue for weeks or months, turning into more serious psychological issues.

Safety and Security

We equip our homes with steel doors and security cameras to safe guard against intruders coming in, but, how many of us have a plan for getting get out of your house or businesses in case of an emergency. In his most recent book, The Emperor Has No Hard Hat, feature speaker Alan Quilley states that safety excellence isn’t merely avoiding injury or illness, but it is about the performance at work or play without taking unnecessary risks. Are we exposing our employees, families and communities to unnecessary risks?

Environment

We can no longer ignore the effect that human activities have on the environment. The indiscriminate disposal of garbage by citizens is inexcusable.  Refrigerators, tyres, car parts and others items are being dumped in our water courses, clogging drains and damaging our marine life. Litter fills our streets after football matches, parties or street festivals. We must create a culture of cleanliness, love for the environment and personal accountability. Our afternoon sessions would look at waste management- we would discuss the controversial beverage container Bill and the Styrofoam ban, and seek to forge a common ground where we each would have a true appreciation for each perspective and quite possibly agree on a way forward.

We believe that the impact of culture is important. Moreover, we have included it in this year’s conference theme: Technology. Culture. Results.

Culture is not just about a focus on behaviour and attitudes.  Proactive and consistent management of health and safety performance requires great leadership. Leaders must have the foresight and tenacity to continually build a strong health and safety culture that will positively influence everyone. 

As a business chamber it is important that we promote business going beyond environmental compliance. Today, I am proud to announce that our H.S.E Committee authored an environmental charter which each of our member company’s CEOs would sign – members who could not attend today, signed the charter before. This charter is one of the ways that AMCHAM T&T is seeking to improve environmental sustainability and encourage other responsible, forward-thinking organizations to do the same.

This conference is another way for AMCHAM T&T to assist in creating a business community and country that is focused on excellence in health, safety and security and the environment.

Before I close I would like to thank our title sponsor Atlantic who continues to partner with us for this important conference. Our platinum sponsors bpTT, The National Gas Company of Trinidad & Tobago, Yara, Price WaterHouse Coopers, Shell, and BHP. Our Gold sponsor Nu-Iron, Silver sponsor Citibank and airline sponsor United. To the HSE Committee led by Michelle Brooker, and ably assisted by two vice chairs- Cindi Nandlal and Ronald Harripersad thank you for your unwavering commitment.

The exhibitors who have taken the time to share their products, services and expertise we thank you for being a part of this year’s exhibition.

END

AMCHAM T&T H.S.S.E Conference

October 24, 2018

Sponsors’ Remarks by Dr. Philip Mshelbila, CEO, Atlantic

Ladies and gentlemen, good morning.

Atlantic considers it a great honour to be here once again as the title sponsor for AMCHAM’s annual Conference on Health, Safety, Security and the Environment.

The Conference is celebrating a 22-year milestone this year, and we commend the AMCHAM team for your deep resolve to be national and regional champions for H.S.S.E.  

I know I speak on behalf of all of the sponsors when I say that we are all grateful to be working beside you. Over the years, one thing this Conference has taught us is that none of us have all the answers, but when we come together we can learn from each other.

This coming together is especially important when you consider the moment that we have come to in human history. Rapid changes in Technology are driving rapid changes in Culture. Whether we are professionals, companies or countries, we can learn from each other’s stories. We can learn how Technology and Culture are interacting in our individual circumstances, and how this interaction is enabling us to achieve Results.

What has occurred right here in Trinidad and Tobago over the last few days, is an immediate example of how technology can connect us together to help one another to bring about results.  It was technology that enabled the good work of the Meteorological Office to predict and advise citizens of what to prepare for.  The many agencies under the various Ministries, mobilized into action, using technology to keep us all informed and to be out there on the ground bringing relief to those affected.  The citizens rescuing and comforting each other – all of us, connected together, driven by a culture of caring during the crisis.  While the physical damage is indeed daunting, we must not let it overshadow the kind of generosity, goodwill and compassion displayed by everyday heroes as a result.

So too, there is a relationship between Technology and the Global Energy Business. I want to share a few specific applications of Technology in the LNG business, and how this is helping to reduce costs from a financial and environmental perspective. I will also reference Technology and Corporate H.S.S.E Culture.

Technology and Global Energy

Rapid advances in technology continue to revolutionize and transform every sphere of modern life. From smartphones to smart homes; from Uber to high speed trains; from global call centres to wireless money transfers – technology is pervasive and in many ways the air that we breathe. My teenage children certainly think so, as they seem to live off their phones and wifi.

It is no surprise then that it is a key driver of the global economy. Many of the largest companies in global business are at their core, technology companies. Amazon and Apple have become the world’s first trillion dollar companies, but in many ways, both companies have evolved far beyond their initial core business and have become technology purveyors.  This sort of evolution beckons all of our companies and the challenge is finding the right entry points for the internal transformation of our businesses.

Here’s another consideration: technology requires energy. More and more people and companies are able to afford technology.  This creates a virtuous circle: increased access leads to increased demand for technology; which leads to increased demand for energy. In other words, technology is a key driver for the global energy business.  The challenge is how we manage that demand so that it’s not about more and more energy, but that it’s about more energy efficiency.

Technology is a driver of energy demand; but it is also an enabler of energy efficiency. Quite rightly, therefore, many agencies are calling for new global regulatory standards that will help to drive improved efficiency in all sorts of technologies. If technology uses energy more efficiently, then we will be able to reduce global energy consumption. At the same time, there is also a pressing requirement on energy companies themselves to become more efficient, whether they are producing oil or natural gas.  

The challenge falls squarely in the area of Corporate Responsibility: how do we as energy sector companies leverage technology to become more efficient stewards of the resources we are entrusted with?

Companies that strategically invest in Technology and its potential to evolve their processes and systems, see benefits in their corporate performance. They see incremental gains and sometimes quantum leaps in their productivity, reliability and most important of all, in their H.S.S.E.  We could therefore use Technology to help us answer at least three additional questions:

(i)      How do we keep our employees and our workplaces safer?

(ii)    How do we reduce our environmental impact?

(iii)   Moreover, how do we become more energy-efficient?

For every company, the answers will be different and indeed some companies may even have more questions.  I am sure that many of my fellow sponsors and other companies participating in this Conference will share their own experiences with Technology over the next two days.

Technology in Atlantic’s Business

In the case of Atlantic, technology is a significant enabler of our business and has always been a big part of what we do. Indeed, technology lies at the core of liquefaction, the fundamental process in our business.

At present new challenges are before us and we anticipate new challenges on the horizon. This requires us to embark on new approaches. Therefore, our primary focus in recent times is to evaluate and implement new technology that helps to future-proof our business. 

I have heard it said that the best way to predict the future is to create it. The initiatives that we are currently evaluating and working on are doing just that: they help us equip ourselves today to meet the challenges of tomorrow. 

So for example, a future reality that we want to create is one where we have Zero Leaks. We therefore want to deploy the relevant technologies and systems that ensure that zero means zero. This means enhanced vigilance of our piping infrastructure through investment in Infrared Thermography Technology.  Special infrared cameras that produce real-time thermographs allow our teams to monitor gas activity inside pipes and vessels.  Gas activity is not visible to the naked eye and in some situations may even be below the threshold of gas detectors.  Thermal imaging allows us to quickly detect and address fugitive emissions, blocked pipes and even minute flaws in electrical connections.  

In fact, just a few months ago, right after the earthquake, infrared thermography came to our rescue.  We wanted to be absolutely certain that the earthquake had not caused our plant damage that we could not see.  Teams armed with infrared cameras went out across the facility and were able to verify that there was no structural damage or loss of containment. This gave us confidence that we could continue to operate the plant safely and sustain production. 

Another future reality that we envision is the wide deployment of Predictive Analytics. This will rest on our existing platform of Business Intelligence tools, which provides us with real-time information on the status of the plant. Right here on our smart phones, we are able to receive information that enables decision making, trending and forecasting.

Wireless sensors attached to equipment in our plant send continuous status updates about our machinery to our Business Intelligence platform and also to our plant control systems.  We are currently studying how to employ Artificial Intelligence (AI) to enhance our analysis of the incoming data.  AI technology could be a big game changer for us, in light of the tremendous advances made in recent years in data mining, predictive technologies and machine learning. AI could help us spot early equipment failures, or opportunities to improve production, reliability and safety.

Another future reality we are working towards is Reducing Greenhouse Gas Emissions. One initiative we are exploring would minimize our plant’s use of one of the refrigerants used in our liquefaction process - ethylene. By capturing ethylene emissions and re-injecting them into the liquefaction process, we not only reduce facility costs and operating expenditure, but much more importantly, we help to lower the levels of our G.H.G emissions. Working in conjunction with our upgraded corporate G.H.G calculator, this particular project will contribute significantly to our wider goal to reduce our carbon footprint.

Technology is going to be a big enabler for the next phase of the Atlantic journey.

Technology and Corporate H.S.S.E Culture

Technology solutions firm Asana, was recently named one of the world’s Great Places to Work.  This ranking is based on input from the nominated company’s employees, across a number of KPIs measuring their satisfaction with their company.  In response to the news, Anne Binder, who is Asana’s Head of People Operations said: “Culture is what drives our business results.” I am sure that resonates with many of you. Ms. Binder is identifying the importance of culture. It is often overlooked in many a company’s corporate strategy. It is instructive for us to remember that culture has often been cited as one of the things that led to the downfall of Enron, a former giant of global energy.

In light of this, those of us who are leaders are responsible to ensure that both Technology and H.S.S.E hold their rightful place in the culture of our companies. Getting everybody on the same page is not automatic – it takes deliberate strategy and consistent execution. Demonstration of this consistency is an obligation of leadership, for when leaders truly lead, people truly follow.

In terms of technology, we have to build corporate cultures where technology is embraced, not feared.  In some companies, this fear is very real, especially where millennials work alongside those from earlier generations. Technology should be seen as a necessary tool that helps us achieve results. But to build that understanding, our people must be reassured that we will build their capability, give them the right tools, offer them the right training and provide the right resources and opportunities whenever there is job displacement.  

We should all aim to transform our employees and service providers into ambassadors for the values and practices that enable strong H.S.S.E performance.  This will create a wider enabling environment inside and outside our respective fences, where strong H.S.S.E performance can be achieved by everyone.

Such an environment becomes the chief result of Technology and Culture working together. In this era where so much has been made possible, we believe that this particular future reality is well within our grasp.  I encourage you all to embrace that journey of leveraging technology and creating the right culture to drive results in your business.

Conclusion

In closing, and on behalf of all the sponsors of this Conference, I want to thank AMCHAM for their visionary outlook and for showing true leadership by example.  We all wish the Conference every success over the next two days and we join AMCHAM in inviting everyone to participate in as many of the related activities as possible.

Ladies and gentlemen, thank you for your attention.

END

SPEECH BY NIRAD TEWARIE, CEO AMCHAM T&T

BECOMING A COUNTRY OF ‘WHY NOT?’

EVENT: LAUNCH OF WiPay

DATE: WEDNESDAY 17^TH OCTOBER 2018

 

Almost every internet forum, every WhatsApp conversation, every in-person conversation on T&T and technology seems to return to one central idea: we are behind the rest of the world.

In other countries robots build cars, roads and houses are 3D printed, and block-chain based systems augment online security.

Here, we celebrate when we can pay with Linx at the Licensing Office.

This denigration of T&T is common. It often seems to imply that we’re too far behind; we can’t catch up. But that’s exactly the idea I want to refute; with technology, not only can we catch up, but we can leapfrog other countries.

Technological leapfrogging is happening all around. Let us consider a single example from Africa: millions of people who have never had a landline now have access to a cell phone. According to The Economist:

Every 10% increase in mobile-phone penetration in poor countries speeds up GDP growth per person by 0.8-1.2 percentage points a year. And when people get mobile internet, the rate of growth bumps up again.

These people did not have to put up poles and phone lines and then move to cell phones like most of us. They skipped the landline phase entirely and went straight to a device that gives them access to mobile money and freelance jobs.

However, to facilitate technological leapfrogging, we need to transform ourselves from a society that asks ‘why’ to a society that asks ‘why not?’

David Marquet, of Forbes magazine, argues that “‘Why” is provocative and puts people on the defensive.’ It implies that they may not have a good reason for what they are doing. Or, suggests that they need to justify their actions to us and we’ve already decided to be skeptical. Picture this: You have an idea. It could be transformative. It could change the way we do business. But you’re constantly met with people asking why. Why do we need this? Why did you do that? Why do you think that?

We need to fundamentally shift the way we think about ideas. Someone has an idea. It could be transformative. It could change the way we do business. So why not try to make that idea a reality? We need to become a ‘why not’ society.

We may be behind many parts of the world on technology. But why can’t we leapfrog them? Why can’t we commit to entrepreneurial ideals? Why can't we use technology to lead to greater social inclusion and social justice? Why can’t we promote critical thinking in schools? We want to transform the way we do business. Well, why not?

Such a mindset must be supported by coordinated policy measures that enable the ‘why not’ entrepreneurs to access what they need to effect change. This is not to say there should be no regulation, but regulations should only exist if there is a material public safety concern. Otherwise, we should be enabled to take risks and innovate. This is, after all, the best environment for creation.

V.S. Naipaul wrote ‘Most people are not really free. They are confined by the niche in the world that they carve out for themselves. They limit themselves to fewer possibilities by the narrowness of their vision.’ Let us not be those people who limit ourselves or limit others by imposing our vision on them. Let us work towards being a people and a country open to the expanse of possibility: in technology and in life. Let us make ourselves a country of why not. 

Why not open data?

Why not e-payments in government services?

Why not alternatives to fiat currencies?

Why not e-procurement?

Why not GPS trackers on police and emergency vehicles?

Why not real time data and therefore monitoring of air and water quality?

Why not a unique national identification number?

Why not programming, gaming and app development on the school curriculum from ECCE level and data analytics later on?

Why not a Trinidad and Tobago that is digitally enabled; digitally connected with a thriving ICT industry that both enables other industries and stands as a major "industrial" pillar of our re-newed and diversified economy?

So, I ask you to answer that question for yourself and keep asking it of everyone with whom you come into contact.

END

AMCHAM T&T RESPONDS TO THE 2018-2019 NATIONAL BUDGET PRESENTATION

AMCHAM T&T noted with interest the numerous measures outlined in the National Budget 2018/2019 which was themed "Turnaround". We applaud the progress made in containing expenditure in prior years. We also note that this budget anticipates higher revenues - driven by an uptick in gas production and firming of commodity prices. We are concerned however, that the Minister indicated that he will concurrently increase expenditure by almost the same amount as the expected increase in revenue while again running a deficit budget. This will further increase the country’s debt, with the Minister saying that the Government is comfortable moving toward a 70% debt to GDP ratio. This is surprising given the fact that it is higher than previously stated targets.

We would have preferred that the Government continue its efforts toward fiscal responsibility by further containing expenditure. Indeed, the Minister highlighted a couple areas where increased efficiency resulted in cost savings such as in housing and the food card programme. These, we are confident, are but two of several areas where efficiency can be realised through improved systems and management.  

AMCHAM T&T welcomes the increase in the proposed capital investment programme but encourages greater dialogue and collaboration around planned projects. AMCHAM T&T noted with great interest the focus on the diversification projects including the dry dock facility, Sandals hotel in Tobago, the ferry port in Toco and the completion of long outstanding road and infrastructure projects.  Whilst we applaud the actions to diversify AMCHAM T&T is concerned about the lack of information available on the business models of these proposed projects in particular the Ferry Port in Toco and the Dry Dock facility, both of which are substantial projects and will add to the debt burden of the country.

Progress toward improving efficiency of targeted subsidy expenditure is applauded as is the gradual approach to moving the nation toward a new regime of unsubsidized fuel and improved fiscal responsibility. We are disappointed that no mention was made of adjusting the fixed margins along the fuel value chain to offset likely increases in cost of sales through top line taxes such as Green Fund and Business Levy.

We also applaud some of the announced initiatives to modernize the Police Service through the use of technology.

We expect to delve deeper into these and other issues as the budget debate continues and we have an opportunity to further interrogate the figures.

END

AMCHAM T&T’s LEGISLATION, TECHNOLOGY & COMPETITIVENESS SEMINAR 2018

DATE: WEDNESDAY 12^TH SEPTEMBER 2018

VENUE: HILTON TRINIDAD & CONFERENCE CENTRE

Opening and Welcome Remarks

Delivered by:   Patricia Ghany, President AMCHAM T&T

Salutations

As we enter the final four months of 2018, and near the end of the country’s fiscal year, there is a definite sense of unease in the business community and the country. With news of the impending re-structuring at Petrotrin and the possible ramifications such action can have, added to an already distended economic ecosystem. It is safe to say that we are all concerned about the state of our economy, and we keenly await the 2018-2019 National Budget.

While the business community will continue to do everything in its power to ensure that the sectors in which they operate remain vibrant and profitable, we still depend on the Government to provide an environment that encourages growth and competitiveness, fosters fair trading practices and provide efficient services. 

I am certain that every person here can share at least one instance when bureaucracy encountered while doing business with ministries and state agencies has caused avoidable delays and expenses. Government bureaucracy continues to be a major impediment to doing business in Trinidad and Tobago. According to the World Bank’s Annual Doing Business Report 2018, Trinidad and Tobago dropped in its global rankings from 96 to 102 out of 190 countries. This is a clear indication that more can be done to improve the ease of doing business in Trinidad and Tobago.

We hope that this event will provide new perspectives, solutions that leaders in private and public sector can apply to improve service delivery.

I firmly believe that as members of the private sectors we must seek ways to move forward despite the circumstances, and do what is best to improve our businesses, productivity, competitiveness and positively contribute to the economy.

It is in this vein of creating a proactive, solution-oriented environment that we continue to advocate for continued collaboration and dialogue between the public and private sector. Added to this, AMCHAM T&T collates the feedback and concerns of our members to submit a detailed Budget proposal every year to the Minister of Finance, and other relevant ministries and agencies. Each year, we have a dedicated section that highlights recommendations that will improve the Ease of Doing Business, and build a business environment that would improve the competitiveness of firms.

 These recommendations encompass issues related to taxation, national security and many other challenges. The issues I will touch on are Taxation, Work Permits, Customs and Excise and National Security. 

TAXATION

The issue of taxation and its effect on doing business is complex and far reaching. Some of the more pressing issues relayed by the business community involves the persistent delays in companies receiving their Value Added Tax and Corporation Tax Refunds. We think this can be addressed if the Government enacts the appropriate legislation to pay V.A.T online to assist in the time reduction for businesses to receive refunds.

While the business community was in agreement with the formation of the Revenue Authority, details of when this will be implemented has not been not revealed. AMCHAM T&T has continued to advocate for the development an Advanced Tax Ruling System and Alternative Dispute Resolution in Tax Disputes, in an attempt to make the processes of the Board of Inland Revenue or what will be the Revenue Authority, more efficient and practical for companies.

WORK PERMITS

Another challenge the business community faces is the length of time it takes for the Ministry of National Security to approve a work permit. The requested documentation process is not clear as each application demands different supporting documents. The process needs to be simplified as the length of time it takes for an application to be approved is demotivating to many potential applicants. Despite this, AMCHAM T&T continues to do its part by offering training in work permit applications.

CUSTOMS AND EXCISE

I would first like to commend the Government for implementing the ASYCUDA (the Automated System for Customs Data) system. This has reduced the bureaucracy for exporters and importers by integrating all the requirements into a single window.

Customs and Excise is a critical area requiring improvement for many business, especially those in manufacturing and retail who depend on the timely clearance of goods at the nation’s ports. Far too often we hear of businesses being crippled by delays, especially in busy seasonal periods.

For any county that is serious about relieving economic hardship and increasing earnings from trade and business activities, priority should be given to removing any delays that hamper business activity. Delays of any kind can lead to loss of income and in extreme cases job losses.

In this area we believe the following recommendations should be considered:

We recommend that the Customs and Excise Division should seek to increase the number of competent customs officers, and consider the extension of hours at Port Facilities.

It should be noted, that the current legislation governing imports clearing, Customs Brokers and Customs Clerks Regulation, states that each Airway Bill will incur a fee of TTD$10.00. This means that for any item imported customers will pay for the duties, VAT and the airway bill fee. AMCHAM T&T believes that this cost in addition to the 7% Online Purchase Tax would place a severe burden on the courier industry. They would not be able to pass this cost on to the customer. Currently the TTD$10.00 fee is not applied as the courier companies still submit their information manually. However, when the Single Electronic Window becomes operational for trade, the airway bill fee would be applied. AMCHAM T&T suggests that the TTD$10 fee take the place of the O.P.T, as it would be a simpler system to adjudicate and collect.

Other recommendations include: training for staff to improve their productivity and reduce the likelihood of corruption; the implementation of the Authorized Operators (AO) programme by Customs and the removal of the Online Purchase Tax and implement a de Minimus rule instead.

While we must admit that there has been a thrust by government to improve such areas like the implementation of the Single electronic window, there is still too much to be done.

National Security

Last, but by no means least, crime continues to be forefront of our minds, not only as it relates to doing business, but for the safety of our employees, family and friends.

Victims of crime and their family are often ill equipped to deal with the after effects of such ordeals, which are felt long after the actual incident. Increased levels of anxiety and other mental health issues can also affect a person’s ability to work and be productive on their jobs.   White collar crime also continues to increases the cost of doing business. In a recent event held in collaboration with on our members G4S, Senior Superintendent of the Fraud Squad, Totaram Dookhie, indicated that “The dynamic innovations and advancement of technology have fuelled fraud and financial crimes, and there is substantial haemorrhaging that occurs in the business sector. As such, we continue to advocate for adequate legislation that is up to date, but also acts as a deterrent to would be criminals.” He also spoke to the increased levels of corruption and fraud in the public sector.

With the need for companies to increase security at their businesses, this has put a strain on security companies who are now faced with delays in receiving firearm licenses for staff to carry out their duties. Companies have complained about the inefficiency and bureaucracy associated with the application process. AMCHAM T&T is calling on the relevant authority to formulate and implement a more timely transparent and efficient process for approval of firearm licenses.

These are just some of the recommendations that we have put forward in our 2018/2019 Budget Submission. For a detailed look at our Submission and our recommendations in the area of Debt Management; Ease of Doing Business; Digital Transformation; Energy Sector Policy; Diversification and National Security you can visit our website. Please feel free to send in your comments and concerns.

While I am unable to see what the future holds, I do know that times like this will not only define us as leaders but also as citizens. It is in times like this, that we need to hunker down and look at where we are going and what we need to do to get there. In times like this, we need to set aside individual interest in favour of reasonable solutions that will benefit us all in the medium and long term – as we actively strive to rebuild the economic vitality of our nation.

Public and private sector, business, labour, government and civil society all working together to do what is best for our country.

Before I close it would be remiss of me if I did not extend a special thank you to the AMCHAM T&T Legislative Committee, who worked assiduously to bring this event to life. The Legislative committee headed by Chair Wendy Kerry and Vice Chair, Karen Kelshall-Lee and coordinated by Research Officer Aurelia Bruce, looks at and comments on legislation put forward in Parliament that will affect the business community. At this time I would also like to thank the members who send in their comments and take part in surveys which help to inform our advocacy positions.

I would also like to thank the sponsors for this event. Microsoft, First Citizens, Massy Holdings and Guardian Holding Limited. We acknowledge that in this time of economic uncertainty that there is more scrutiny on where and what you invest in. We are happy that you chose to in invest in an event such as this, so that we can provide the public with necessary information to help them build more competitive businesses.

END

INAUGURAL ADDRESS OF MS. PATRICIA GHANY, PRESIDENT- AMCHAM T&T

ANNUAL GENERAL MEETING

DATE:  JUNE 29, 2018

VENUE:  HILTON TRINIDAD & CONFERENCE CENTRE

Today I stand before you as the 15^th President of AMCHAM T&T, humbled by the faith that the Board has placed in me to lead this dynamic organization - an organization with a proud past and an exciting future.

It is with the grace of God, the love of my family and support from my Company and peers that I embark on my journey as AMCHAM T&T’s president — a journey that I am privileged to take with you all.

I stand on the shoulders of other  past presidents with whom I had the honour of working with – Clyde Alleyne, Catherine Kumar, David Chaney, Nicholas Galt, Raymond Gatcliffe, , Eugene Tiah, Simon Aqui, Hugh Howard, Ravi Suryadevara, and Mitchell De Silva – all of whom provided strong leadership and who gave generously of their time, expertise and wisdom to this organization.

Through their passion, dedication and commitment they skillfully charted AMCHAM T&T’s course through multiple challenges, changing times and economic landscapes. To all of you, I say thank you very much for the various ways you have inspired and prepared me to assume this role.

My journey with AMCHAM T&T started twenty-three (23) years ago, when our company, Esau Oilfield Supplies, was encouraged to become a member.

When AMCHAM T&T was formed in 1992, Trinidad & Tobago had just come out of a bruising IMF structural adjustment programme. The economy had been significantly liberalized. Fiscal consolidation and structural reforms were being undertaken against a backdrop of social dislocation, global change and limited fiscal space for the government. Sound a bit familiar?

By the time I joined the organisation in 1995, the TT dollar had been ‘floated’. Public finances had been stabilized. The decision to go into LNG had been cemented – in fact Atlantic was incorporated in that year. But the economic recovery was neither complete nor secure.

It was a confusing time. It was an exciting time. And we knew our company had to build solid relationships not just to survive but thrive in the years to come. As part of that effort, we made a conscious business decision to join AMCHAM and have never looked back since.

 During our first meeting we sensed that this was a business sector organization with a difference.  A different pulse as it were. Dynamic, with a social conscience and a global outlook. Those distinctions and characteristics are important, core parts of our ethos even today.

As the first port of call for any US or international company seeking to do business in Trinidad & Tobago, AMCHAM T&T provides the perfect environment in which to meet and collaborate with contemporaries not just in the oil and gas sectors but along the value chain in almost every sector.  We need only to look at our current board and the areas of expertise – ICT, banking and finance, local and international conglomerates, transportation and services. Thanks to the work of my predecessors, we are stronger than ever and getting even stronger still.

My involvement with AMCHAM T&T over the past twenty-three years has seen me serve at both the committee and board levels in positions that have allowed me to grow both professionally and personally.  The knowledge and experience gained during these years have been invaluable.

 Through my work with AMCHAM T&T, I was able to see the development of the economy and understand the business environment from many different perspectives. The discussions around the impacts of policy changes nationally, and internationally on various groups of members and the society as a whole, have been rich and enlightening.

What always strikes me is the role AMCHAM T&T plays as an aggregator of views and how willing our Board and Committee members are to forge positions which may not always be solely in their individual company’s interest but always in the interest of developing transparent, fair and open markets.

I have also been able to experience the personal rewards associated with volunteerism. Rewards that enrich not only the mind but the soul.

For at AMCHAM T&T, we believe that business must have purpose and meaning, to the enhancement of the quality of life and enhancement of the people and communities who form our customer base and stakeholder groups. And that is at our core – at my core – as we seek to enhance the business environment in Trinidad & Tobago.

As I take up the role as President, I know that my task will be a challenging one given the realities of our current economic environment. Nonetheless I am confident that, with your support and collaboration with the government and civil society groups including the labour movement -  we can face these challenges head on, overcome them, and, in so doing, build a better and brighter future not only for ourselves but also for future generations.

My pledge to you today is simple - as President, I promise to bring the same passion, commitment and enthusiasm as I have brought during my time as a Committee and Board member to advocate on your behalf to create a better business and social environment in Trinidad & Tobago.  This is my commitment to you, our members.

AMCHAM T&T has grown in strength over the years, and the heart of our mandate has never changed.  We have been and continue to be, a pioneering organization, serving the needs of not only our members, but the wider society.  In light of this, my vision for AMCHAM T&T over the course of the next year, is to strengthen our position as an organisation and catalyst, for the sustained economic development of Trinidad and Tobago.

 To achieve this, our focus will be toward creating positive shifts in the following three areas:

1. WORKING TOWARDS GENDER PARITY

We recognize that diversity and gender balance are integral engines of innovation. If we are to champion broader and more inclusive representation at all levels of the private and public sectors, then we must lead by example.

One of Mitch’s goals during his last term was to hand the presidential baton over to a female.  I applauded his intentions then and I admired his persistence in making this a reality. Today, I stand before you all as a testament of his vision and I am honoured to have played a part in helping him accomplish that goal!

As you are aware, AMCHAM is no stranger to female leadership. In 1991, two women, Sally Cowell, then US Ambassador to Trinidad and Tobago, and Nisha Lau, then GM of FedEx, were the original architects who drew up plans for this Chamber. Together they brought AMCHAM to life.

In 2000, we elected Catherine Kumar, then Chief Operating Officer of ALGICO, as our first female President. In 2003, I had the privilege of serving on the Board when Catherine Kumar was still president.

Indeed, women have ‘led the pack’ with successive female Executive Directors – each of them infusing the organization with various strengths and dynamism from 1993 to 2014.   It is interesting to note that it was only in 2014, we had our very first male CEO, Nirad.

It is also worth mentioning that our highest level of female board participation peaked at 45% during the period 2015-2016. Today, with the re-election of Karrian Hepburn six of the 16 AMCHAM T&T Board Members are female. Even though this ratio is better than all similar organisations in Trinidad & Tobago, I intend to improve on this during my tenure as we continue our drive towards a fully gender balanced board!

Furthermore, through our Women in Leadership Conference, we will continue to champion gender parity within the public and private sectors. Our conference has been extremely successful in supporting and facilitating conversations pertinent to advancing the role of women in the workplace and society at large.

Over the last year, we worked with the IDB on a women’s leadership mentoring pilot programme and we will be entering an expanded phase two of that later this year. Our focus has always been about empowerment through experience and support.

2.     Improving the Business Climate & Focusing on Investment

 Another critical issue is competitiveness. As we would all agree, the competition for investment dollars is intense, both at regional and international levels. Global markets are changing. The tax reforms and shale oil and gas industries in the US are already having a disruptive effect on the structure of businesses in the hemisphere.

And other countries are adapting and starting to thrive. Jamaica, Guyana and Grenada in this region are actively changing the structure of their economies and acting with a sense of purpose.

The Dominican Republic has been one of the fastest growing economies in this hemisphere for near a decade. Trinidad & Tobago however, has lagged behind our counterparts.

For us to be an attractive investment destination, we cannot continue to make internal plans and goals in isolation. We cannot continue to talk and not do. Rather, we must understand what the other countries in the region and in the world are doing in terms of tax incentives, fiscal & monetary policies, developing human capacity and improving regulatory environments.

In this context, our Parliament must operate more effectively and strategically and the Government more swiftly, collaboratively and deliberately. To do otherwise is foolhardy.

We know several significant pieces of legislation will be debated in the next session of parliament. Changes to the companies act, amendments to industrial relations legislation, the revenue authority, Anti-Money Laundering/Counter Terrorism Financing legislation, will all have a significant impact on business and we look forward to effective co-operation between the government and opposition as well as meaningful consultation with stakeholders.

In this regard, we again congratulate the government for the process employed thus far on the legislation to develop the revenue authority. However, we remain concerned about the impact and lack of clarity regarding the valuation process for industry under the property tax act.

Whilst it is no hidden fact that Trinidad & Tobago has weathered challenges in the energy sector, displayed its resilience, and at times defied logic, we are at a cross-road. 

We seemingly are at an imbalance where our domestic agenda is not completely in sync with the factors that determine attractiveness for investments for which we compete globally.  

Very often our conversations on being an attractive investment destination are focused on monetary incentives but we need to expand the conversation to other factors. How do we make Trinidad & Tobago an attractive destination for intellectual capital – both foreign intellectual capital and our own young minds who attend university abroad and never return? Inefficient processes, outdated legislation, weak institutions, systemic corruption and high levels of both white collar and violent crime are all disincentives to investment. Uber’s decision to withdraw from Trinidad & Tobago should be a major wakeup call.
Yet we believe that there is hope. We believe that our country’s best days are yet to come. Trinidad and Tobago has always had the potential to be the true pathway to the Americas. So we need action. With the right national and corporate policies and vision and commitment to execution, this can still be achieved. AMCHAM T & T is committed, ready and able to do its part.

As the ‘pathway to the Americas’, AMCHAM will continue to forge links with businesses across the Americas so that other lucrative markets can be opened to member companies.

Just this week, you would have gotten an email from us which would allow you to register for a webinar with John Murphy, Senior VP International Policy at the US Chamber, on the impact of the US tax reform on business in the hemisphere.

No other Chamber can provide the access, linkages and information that AMCHAM T & T can as a result of membership and leadership in the Association of American Chambers of Commerce of Latin America and the Caribbean (AACCLA) – the network of the 24 AmChams in this hemisphere allied with the US Chamber of Commerce. We will continue to develop these links to provide value to our members.

3. Digital/Technological Transformation

Another area of focus for me as President will be digital transformation. We have all become familiar with the now clichéd examples of Uber and Airbnb as disruptors of two long standing industries. We all need to embrace the digital transformation that is going on if we are to survive, compete and grow. More than that, we need to be part of the healthy disruptions that are happening in the market.

It can be quite a scary thought to think about the potential of technology to change our businesses and business models forever but we need to embrace reality. That is why we have Tristan Relly speaking to you about the utility of blockchain and Provost Timothy Moerland focusing on the future of work in a short while.

To this end, I want to ensure that our member companies are well positioned to take advantage of rapid technological shifts that can allow our market share, clients, strategic alliances and partnerships to grow seamlessly, no matter where we’re positioned geographically.

To achieve these objectives, the Board will be working closely with our Digital Transformation Committee to develop strategies and provide insights for both the public and private sectors that can assist with digital transformation.

This committee headed by Fenwick Reid, Executive Chairman Massy ICT,   Zia Paton, Partner PWC, and Devindra Ramnarine, Executive Director & Caribbean Lead, Government and Public Sector Ernst and Young, will spearhead efforts in assisting member companies in the process of competing in this Digital Age.

More broadly, AMCHAM TRINIDAD & TOBAGO must continue to voice its opinions and views on matters of national interest, and, where necessary, make recommendations. We will always speak truth to power while being solution oriented. To do otherwise would be irresponsible.

As I close, let me again pay tribute to our out-going President, Mitch. I thank you for your stewardship, your confidence in me, and your advice and counsel. We have all benefitted from your vision, your humour and knowledge during your tenure as President.

At this time allow me to express my profound thanks to the Board of Directors to for the invaluable contributions they make in so many ways to the organization. I look forward to a continued close working relationship to all of you.

To our ever resourceful and dependable CEO Nirad, and the passionate and dedicated members of the Secretariat who work tirelessly to ensure, that, as members, we engage more deeply, use our private sector voice in support of our mission, and fully leverage the benefits of our membership, I say a heartfelt thanks to all of you. I also wish to thank you for fostering an environment of excellence and creating a space where we all feel at home when attending an AMCHAM T&T event.

It would be remiss of me not to thank members of the Programmes & Events Committee and the Chamber Experience & Imaging Committee.  Let me say that my love of AMCHAM was nurtured, fostered, and strengthened by serving on these committees with a remarkable group of individuals. 

Ladies and gentlemen, member companies of AMCHAM, we must continue to collaborate with each other, we must build consensus, we must engage NGOs, we must partner with the Government, and we must partner with other private sector businesses and interests if we are to turn the tide of the current economic situation.  I am reminded of our National Motto:  “Together We Aspire, Together We Achieve”.   It is my fervent hope that, together, we can accomplish all that we set our minds and concerted efforts towards.  

Thank you ladies and gentlemen.  

MEDIA RELEASE

10.04.2018

AMCHAM T&T RESPONDS TO THE MID-YEAR BUDGET REVIEW

The American Chamber of Commerce of Trinidad & Tobago (AMCHAM T&T) credits the Government for reducing and containing expenditure and hopes that this discipline in expenditure is continued in the future. We look forward to future gains as we use technology to deliver government services more effectively, and improve processes to better monitor government expenditure and evaluate outcomes. We welcome the promises of fiscal transparency and the publication of real-time revenue and expenditure data. Another commendable announcement is the decision to lay legislation on the revenue authority before a Joint Select Committee of Parliament. This is in keeping with our call for greater bipartisan collaboration on critical national issues.   

However, the most important point to note from the mid-year review is that even with increased revenue from higher petroleum prices and increased gas production over the last six months, as noted by the Hon. Minister “our core revenues from taxation are still fragile and still below $40 billion, while we are running a $50 billion economy”. This means that the deficit between income and expenditure persists to the tune of some $10B and is projected to continue over the next few years. While this gap is expected to be closed somewhat in 2018 by the sale of assets and the establishment of the National Investment Fund this year, such measures are unsustainable and therefore continued emphasis on expenditure reduction and containment needs to remain as a priority.

AMCHAM T&T stresses that concerted effort is necessary to not only reduce expenditure and close the fiscal gap but more pointedly we continue our call for the adoption of fiscal rules, alongside other revenue stabilization measures that would better manage the volatility that we experience in our revenue.

As such, we encourage the Hon. Minister of Finance and the Government to remain steadfast in their commitment to fiscal discipline. As the country uses this opportunity to restructure the economy to return to a period of sustainable growth, we encourage the Government to engage meaningfully with all sectors of the society, including the business community. AMCHAM T&T stands ready and able to work with the Government toward the long term growth of the economy and development of our society.

END

The U.S. Embassy will be hosting an incoming mission of eight (8) companies from the United States and has partnered with AMCHAM T&T to provide business-to-business matchmaking services. The following companies will be participating in the mission and will be meeting with local companies on the dates indicated. Members interested in meeting with any of the aforementioned companies can indicate their interest via e-mail to aureliabruce@amchamtt.com or call us at 1-868-622-4466 ext. 222 to discuss further. 

Space is limited and members are invited to indicate their interest early.

Wednesday 9th May, 2018:

1. American Muscle Docks & Fabrication LLC – The company specialises in boat docks and boat dock hardware, aluminium gangways & all marina accessories. For commercial and residential applications, the company manufactures their own products and have the ability to customize all products to unique specification. View their website: www.AMDocks.com

2. QuiaCle Technology and Consulting, Inc – This company provides strategic consulting technology services and managed services to government organizations, commercial, and not for profit organizations. View their website: www.quiacle.com

3. The Impact Group, LLC – A proven and trusted advisor for non-profits, private businesses, and local, state, and Federal government, their services include: Infrastructure & Data Center Services, Business Process Improvement, Program/Project Management, Service Desk Support, Cloud Migration & Virtualization, Aglie Development & Dev0ps, Information Assurance, and ERP Solutions (SAP, etc). View their website: www.impactgroupllc.net

4. Troy Group – Specializes in security software, printers, inks and toners that add personalized layers of authentication, copy detection, and fraud deterrence to high value documents, thereby assisting to manage fraud, reduce operational risks and comply with government regulations. View their website: https://www.troygroup.com/

5. Zurena LLC – ZURENA is a unique blend of fresh citrus juices, spices, sweetness, and love. It was created by Nigel Smith, an innovator for some of the world’s most admired brands, and inspired by his late grandfather and renowned mixologist, Carlton Smith. Nigel’s goal was to create a simple, yet versatile cocktail mixer that would add an exotic touch to a wide variety of spirits and non-alcoholic drinks. View their website: https://myzurena.com/

6. Zuri Productions – Zuri Productions provides marketing and communications services, specializing in visual storytelling, community engagement and outreach. Their Emmy and Grammy award-winning teams focuses on education, health, employment, environmental services, and economics. View their website: http://www.zuriprod.com/about.html

Friday 11th May, 2018:

7. State Industrial Inc. – The company is a Certified Business Enterprise (CBE) District of Columbia based commercial construction firm specializing in the construction of highways and streets, concrete driveways, sidewalks, curb & gutters, sewer mains, pipe, and connections, utility line (i.e. sewer, water), water main and lines. View their website: https://www.stateindustrialinc.com/

8. Synergetic Information Systems – This company provides IT services and solutions for the U.S. Federal Government, the District Government, and other clients. A minority-owned small business enterprise with an excellent track record of performance, Synergetic serves a wide range of clients with a strong focus on customer service and quality deliverables. View their website: www.gosynergetic.com

MEDIA RELEASE

16.03.2018

AMCHAM T&T EXTENDS CONGRATULATIONS

The American Chamber of Commerce of Trinidad & Tobago (AMCHAM T&T) would like to take this opportunity to congratulate Her Excellency Paula-Mae Weekes on becoming the nation’s sixth President – and the first female to hold this office. It is indeed significant as the inauguration comes on the heels of International Women’s Day and during the world’s celebration of Women’s History Month – the event being a history-making occasion in itself.

Having clearly recognized and articulated the challenges that we face as a nation, and the need for concerted action to remedy these, we remain hopeful that Her Excellency’s tenure will be one of purposeful action toward the betterment of our country and society. This defining moment in our nation’s history should be met with reflection as citizens look back on where we have been; take stock of where we are; and chart a course forward to, in the words of the President, “bring light to the darkness”.

The cooperative approach adopted by members on both sides of the political divide to elect our first female President is noteworthy. AMCHAM T&T has been calling for more bi-partisanship to confront the challenges or country faces. It is our hope that this collaboration endures not only in the Parliament or in the sphere of politics, but across all sectors of society for the benefit of Trinidad and Tobago.

The task before Her Excellency, President Weekes is not an easy one, but if her career is any indication, we expect that she would be a faithful servant of the Republic of Trinidad and Tobago, executing her duties impartially and valiantly. We take heed of Her Excellency’s call and stand ready to do our part to walk with our new President toward and into the proverbial light.

END

AMCHAM T&T’s WOMEN’S LEADERSHIP CONFERENCE

HYATT REGENCY, TRINIDAD

FRIDAY 9^TH MARCH, 2016

REMARKS BY: MITCHELL DE SILVA, PRESIDENT AMCHAM T&T

Good Morning Ladies and Gentlemen

I am incredibly honoured as President of AMCHAM T&T, to address a room of outstanding women (and some men) as we commemorate International Women’s Day. In an economic climate of such uncertainty, the continuity of this or any event is not guaranteed. I am delighted to say the conference is in its fifth year,  continues to grow in size and depth of content and has become a signature event on AMCHAM T&T’s  calendar.

Unfortunately, the celebration of this milestone is bittersweet. The World Economic Forum Global Gender Gap Report clearly highlights why we say this.  Whereas previously the report estimated that it would take an astonishing 170 years to achieve gender parity, it now estimates that it will take 213. 

If this remains true then  women today, their daughters and possibly granddaughters, will not have the opportunity to live in a world where true gender parity exists.

As a leading business chamber in Trinidad & Tobago and one whose ambition and reach spans throughout the Western Hemisphere, AMCHAM T&T firmly believes that we must take the lead in discussing the power of women in business and the importance of gender parity in society. We believe that gender parity is an important achievement that has a major impact on how and whether economies and societies advance. Successfully engaging about half of the world’s talent pool, and harnessing their contributions will have a huge impact on the growth, competitiveness and economic transformation.

However, when I reflect on the findings of the Global Gender Gap Report, I believe that we in the business community must honestly ask ourselves – “Are we doing enough?”

Do we look around our boardrooms and ask ourselves “Why is there only one or sometimes no women present?” 

Is the business community doing enough to speak out against sexual harassment in the workplace, and are we taking the necessary steps to ensure that  organizations are safe and comfortable for all genders?

Are we doing enough to address violence against women? There are some women who feel safer at work that they do in their own homes. Their job is not only a source of financial independence but provides a temporary reprieve from the violence they face. What do we do when bruises turn into sick days and eventually reduced work performance? Do we stick to our K.P.Is and the numbers that influence of company’s profit and loss? Or do we begin to re-evaluate the value we place on the lives, mental health and overall well-being of our workers?

Is the collective conscious of business ready to ask the hard questions and take the necessary steps to press for progress?

While I do not purport to have all of the answers, I do believe this is why this conference and others like it are so important. My hope is that this event not only empowers us, but emboldens us to create a new level of expectancy and accountability of ourselves and our leaders.

I believe that in the same way I am my brother’s keeper, I am also my sister’s keeper, my mother’s keeper, my neighbour’s keeper and even my employee’s keeper. We must continue to come together, to support each other.

Before I close I would like to thank the organizations that have chosen to partner with us for this event. Our title sponsors Scotiabank and bpTT. Other major sponsors, United Airlines, Hyatt Regency Trinidad, McDermott Inc, Esau Oilfield Supplies Limited, Balroops and Caribbean Bottlers Limited, and our media partner Heartbeat Radio.

I thank you for your attention and wish you a productive and successful event.

END